At AdTranquility, your satisfaction is of utmost importance to us.
Our flexible Cancellation & Refund Policy is reflective of our mission to protect all customers against the traps of the online marketing world.
You can cancel your AdTranquility subscription at any time and get a full refund for all charges incurred in the past 30 days, no questions asked.
To initiate your cancellation and refund request, you'll need the email address you purchased your AdTranquility subscription with. For a step-by-step guide on how to initiate the cancellation and refund process for your AdTranquility subscription or on how to use our self-refund tools, please consult our help article Cancel and refund your subscription.
Once you submit your cancellation and refund request, the process is completed within seconds. You'll receive an on-screen confirmation reflecting the status of your request.
Upon receiving confirmation that your request has been successfully processed, please expect to receive your refund within 3-15 business days*.
*NOTE: While we process refunds immediately, the exact timeline required for it to be credited back to your account may vary due to your bank's policies, which are beyond our control. In the rare case that 30 business days have passed, and the refund is still not credited to your account, please contact our Support Team for additional assistance.
If you need assistance with cancelling and refunding your AdTranquility subscription, please reach out to our Support Team. We’re available to assist you via:
- Phone: at 1-833-476-0103, Monday through Friday, 8 AM to 5 PM PST. Please note that our phone support is only available in English. You can leave a callback request if you contact us outside business hours.
- Email: at email@example.com. Normally we will respond within 48 hours.
CANCELLATION AND REFUND DISCLAIMER: If you decide to disregard the array of automated refund solutions we created for our customers and decide to chargeback a transaction via your issuing bank, without any prior attempt to contact us, please understand it is our policy to prohibit you from further accessing our website and purchasing our services.