How can I set up AdTranquility's features: Spam Shield, Privacy Shield VPN and Adblocker?

This article offers a comprehensive step-by-step guide on how to set up AdTranquility's mobile app./desktop browser extension features, along with instructions to enable their respective functionalities.

Please use the menu below to be redirected to the information you're looking for:

1. Which features are available on AdTranquility's mobile app./desktop browser extension?
2. How can I set up the Spam Shield? 
    A. On AdTranquility's mobile app. 
    B. On AdTranquility's desktop browser extension 
3. How can I set up the Privacy Shield (VPN) and the Adblocker? 
    A. On AdTranquility's mobile app. 
    B. On AdTranquility's desktop browser extension 
4. I need assistance from Support. 

 

1. Which features are available on AdTranquility's mobile app./desktop browser extension?

Depending on your purchase, your subscription gives you access to AdTranquility's mobile app. (available for Android mobile devices) and/or the AdTranquility browser extension (available for Chrome and Edge browsers).

However, it's important to note that the availability of AdTranquility's features (Spam Shield, Privacy Shield VPN, and Adblocker) is contingent upon the product you're using (mobile app./browser extension), the operating system on your device/computer (Android, Windows, MacOS), and your preferred browser (Chrome or Edge). Consequently, some features may not yet be fully supported on your specific device, operating system, or browser.

For more information on feature availability, please refer to section 4. I need assistance from Support and reach out to our Support Team.

 

2. How can I set up the Spam Shield?

If the Spam Shield feature is available on your device/operating system/browser, here’s how to set it up:

A. On AdTranquility's mobile app.:

1. Open AdTranquility's mobile app.

2. Once on the home screen, tap the  Spam Shield feature to open its settings.

3. To enable/disable Spam Shield, simply slide the Block notifications toggle to the right/left.

4. Once Spam Shield is enabled, all push/pop spam browser notifications are blocked by default.

We recommend always enabling Spam Shield to let AdTranquility protect you from spam and block spam browser notifications on your device.

5. If you want to allow notifications from specific websites you trust, you can do so by adding them to the Whitelist.

Here's how:

• • From the Spam Shield settings screen, tap on the Whitelist feature.

  • Once the Whitelist screen opens, tap the Add website button to add the websites' URLs you trust and want to get notifications from.

  • You can also manage your list of whitelisted websites at any time, deleting or adding websites as needed.
  • Your device will only receive notifications from your whitelisted websites, while all spam browser notifications will remain blocked.

6. You can access the full list of blocked spam notifications in the Blocked spam screen.

Here’s how:

• • From the Spam Shield settings screen, tap on Blocked spam.
  • Once the Blocked spam screen opens, you’ll have access to the full list of blocked spam notifications on your device.

     

PLEASE NOTE

• If you wish to learn more about Blocked spam and how to manage the notifications blocked by Spam Shield, refer to our help article How can I delete blocked notifications from the Blocked spam list? 
• Blocked spam is an option only available on AdTranquility's mobile app.
• If you're using AdTranquility's desktop browser extension it currently offers no option to view or manage your Blocked spam notifications, which means that no records of the spam browser notifications blocked on your desktop browser are kept/saved. 

B. On AdTranquility's desktop browser extension:

1. If you can’t locate AdTranquility extension, here’s how to find it

• • Click on the Extensions icon  /  on your Chrome/Edge bar and locate our extension on the list.
  • Select the pin icon  or the show/hide icon , depending on your browser, and click on the icon to save the AdTranquility extension in your browser bar for easier access.

2. Next, click on the AdTranquility extension, to open it and access the main screen.

3. Toggle the Block notifications status bar to the right to activate Spam Shield and allow AdTranquility's browser extension to start blocking and protecting you from all future push/pop spam notifications. 

4. Once Spam Shield is enabled, all spam notifications are blocked by default.

5. If you wish to allow notifications from specific websites you'll need to whitelist them. 

Here’s how:

• • Open the AdTranquility extension, access the main screen and click on Notifications list.

• • Add/write the URL of the website you want to whitelist and click on the Add website button to add it to your whitelisted websites list. 
  • To remove a previously whitelisted website, simply click on the trash/bin icon. 

Alternatively, you can also toggle the Allow notifications from this site status bar to the right, from AdTranquility’s extension main screen, whenever you're on a website that you want to whitelist. This way, the website will automatically be added to the list of your whitelisted websites.

 

3. How can I set up the Privacy Shield (VPN) and the Adblocker?

If the Privacy Shield (VPN) feature is available on your device/operating system/browser, here’s how to set it up:

A. On AdTranquility's mobile app.:

1. Open AdTranquility's mobile app.

2. Once on the home screen, tap the Privacy Shield feature to open its settings.

3. To enable/disable Privacy Shield, simply slide the VPN status toggle to the right/left.

4. Once Privacy Shield is enabled, our application provides your device with a secure VPN connection.

We recommend always enabling Privacy Shield on your device to ensure your online security and the privacy of your ID and data. 

5. You can also change your VPN connection location. To do so, simply tap on Change VPN location and select the country where you want your new secure VPN connection to be based (IP).

B. On AdTranquility's desktop browser extension:

1. If you can’t locate AdTranquility extension, here’s how to find it:

• • Click on the Extensions icon  /  on your Chrome/Edge bar and locate our app on the list.
  • Select the pin icon  or the show/hide icon , depending on your browser, and click on the icon to save the AdTranquility extension in your browser bar for easier access.

2.  Next, click on the AdTranquility extension, to open it and access the main screen.

3.  Toggle the Enable VPN status bar to the right to activate Privacy Shield (VPN) and ensure your online security and the privacy of your ID and data.

4.  Click the  (arrow icon) and select your preferred location (VPN) from the available countries’ list.

5.  Toggle Block ads and Block video ads status bars to the right, to activate the Adblocker options, and benefit from an online ad-free streaming and browsing experience. 

 

4. I need assistance from Support.

If you followed the steps above but still encounter difficulties or have additional questions, please reach out to our Support Team. We’re available to assist you via:

• Email: at [e-mail]. Normally we will respond within 48 hours.