The AdTranquility app is automatically set to block all notifications that are identified as spam. To view and better understand what the app has blocked, we provide a block log.
You have the ability to either delete the blocked items individually (one at a time) or you can opt to batch delete all blocked items and completely empty the block log.
We have provided the instructions below on how to batch delete your blocked items.
1. From the main screen of the AdTranquility app, click view block log at the bottom of the screen
2. Tap the edit icon (pencil) in the upper right side of the screen
3. Tap the select all button (circle in the upper right side of the screen, right next to All Notifications). This will automatically select all the notifications for you.
4. Tap the recycle bin icon (trash can) in the upper right side of the screen
For further clarification, you can view our Clear Block Log Video.
If you prefer to filter yourself what notifications to block and which to allow, we have provided instructions on How to Allow/Block Specific Notifications.
If you should have any questions, our support team is available 24/7 at support@adtranquility.com. Once you write to us, an agent will respond within 24 - 48 hours. Alternatively, you can reach one of our phone support agents Monday - Friday, between the hours of 8 AM and 5 PM PST, at (833) 476-0103.
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