The Spam Shield app blocks all notifications that are identified as spam.
This article provides information on how to allow or block all or just specific notifications. Click any of the following links to learn more:
- How to Block All Notifications from All Sites
- How to Allow and Receive All Notifications
- How to Allow Notifications from Specific Sites
- Understanding What Notifications have been Blocked
- Contact Customer Support
How to Block All Notifications from all sites
The AdTranquility app is automatically set to block all notifications that are identified as spam. To do this, your browser must be Toggled=OFF.
How to Allow and Receive All Notifications
To allow and receive all notifications identified as spam, your browser must be Toggled=ON.
How to Allow Notifications from Specific Sites
If you wish to only block specific notifications and allow others, you will need to add a Filter String keyword for each notification you would like to block. This will block only those notifications containing that Filter String keyword.
A Filter String keyword is simply a word that is found within the notifications that you would like to block. Keep in mind, however, that it will block everything containing that word once it is added, so you will want it to be a word that is specific only to the notification you want to block.
To add a Filter String and block specific notifications, follow the steps below once your Spam Shield is active.
- Browser must be Toggled=ON.
- Add a new Filter String keyword for each notification you would like to block, by clicking the plus sign from the Notification Filter page and adding your keywords.
Understanding What Notifications Have Been Blocked
To view and better understand what the app has blocked, we provide a block log.
To view the block log, go to the main screen of the AdTranquility app and click, view block log, at the bottom of the screen.
For more information on the block log and how to delete notifications from your block log, please view our article, How to Delete Items from the Block Log.
Contact Customer Support
If you have any questions, or require further assistance, our support team can help. Contact us at support@adtranquility.com and a member of our support team will get back to you within 48 hours.
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