[Android] Install and Activate the AdTranquility Mobile App

Using the app is very much a set-and-forget experience. You certainly have more important things in life, and after all it is our job to protect you. Once installed, it is set to block all notifications from all sites by default and will protect you 24/7 as long as you have an active subscription and don’t turn it off.

The information below will assist you in managing the app:

• Instructions to Download and Install AdTranquility
• Identify the Email You Used to Subscribe With
• Contact Customer Support

Instructions to Download and Install AdTranquility

Once you download the AdTranquility app, follow the instructions below to enable the app.

1. Open the app and enter the email address you used to subscribe with and click the Verify button.   
2. Click Allow to give AdTranquility permission to send you notifications required in the activation process.  On the next screen, toggle the Spam Shield permissions bar to the right to start the activation process. 
3. Next, tap the View Settings button.  You will be redirected to your phone’s settings.  Toggle the AdTranquility bar to the right, then click Allow, to activate protection.  
4. Click on the notification received from AdTranquility, you will be redirected to the application to conclude the activation process.
5. If VPN is included in your plan, click OK to activate the VPN connection on your device.  

Our QuickStart Guide will show you how to do the steps listed above. Just make sure you follow the instructions in the exact order they are written, or the app may not work as expected.

To verify that the Shield is active, make sure the wave effect is Blue. If it's red, click the main button one more time to activate.

Identify the Email You Used to Subscribe With

If you are unsure what email address you may have used, you can locate it using one of the following methods:

• Click the Cogwheel within your AdTranquility app and go to your Settings (this is a sample image and does not depict your actual account or subscriptions).
• Search your email inboxes for the keyword, AdTranquility. The email you used to subscribe to our services with will return results based on this keyword.

If you have any questions, or require further assistance, our support team can help. Contact us at [e-mail] and a member of our support team will get back to you within 48 hours.

Contact Customer Support

If you have any questions, or require further assistance, our support team can help. Contact us at [e-mail] and a member of our support team will get back to you within 48 hours.