Using the app is very much a set-and-forget experience. Once it’s enabled, it will protect you 24/7 as long as you have an active subscription and don’t turn it off.
The information below will assist you in starting the app:
How to Start the App
Once you download the AdTranquility app, follow the instructions below to enable the app:
- Open the app and enter the email address you used to subscribe with to verify your active subscription. If you are unsure what email address you may have used, you can locate it by following the instructions here.
- From the main screen, toggle on the 'Notification Shield' and/or 'Auto Start' buttons.
- On the next page, toggle on and enable AdTranquility.
- Click on the notification that appears, you will be redirected to the application
- If VPN is included in your plan, give permissions
To verify that the Shield is active, make sure the wave effect is Blue. If it's red, click the main button one more time to activate.
Our QuickStart Guide will show you how to do the steps listed above. Just make sure you follow the instructions in the exact order they are written, or the app may not work as expected.
We’ve made the app as easy as possible. You certainly have more important things in life, and after all it is our job to protect you. So using the app is very much a set-and-forget experience. Once it’s enabled, it will protect you 24/7 as long as you have an active subscription and don’t turn it off.
Identify the Email You Used to Subscribe With
You can locate the email you used to subscribe with by using one of the following methods:
- Click the Cogwheel within your AdTranquility app and go to your Settings (this is a sample image and does not depict your actual account or subscriptions).
- Search your email inboxes for the keyword, AdTranquility. The email you used to subscribe to our services with will return results based on this keyword.
If you are still unable to locate the email you used to subscribe with, please contact our support team so we can further assist you. You can reach us 24/7 at firstname.lastname@example.org, and an agent will respond within 24 hours. You can also reach one of our phone support agents Monday - Friday, between the hours of 9 AM and 5 PM PST, at (833) 476-0103.