As a customer, you have two options on how to cancel your subscription and request a refund, if applicable.
You can process the request directly, by using the AdTranquility Cancel & Refund form. Upon submission, your subscription will immediately be cancelled and your refund, if applicable, will be processed for any charges incurred for the past 60 days.
You may contact the AdTranquility support team at email@example.com, who will process your subscription cancellation and refund, if applicable, within 24/48 hours of receiving your request.
To process your refund directly via our Cancel & Refund form, please provide the email address used to purchase the subscription you wish to cancel.
Most refunds are back in your account within 7-10 days, however, they can take up to 10-15 days, depending on your bank/other banks involved in the process. We have to provide you with the maximum time it may take, as some banks take a longer time to process the request.